Getting Started
Should I use Outlook Web App, Outlook, or somthing else on my computer?
While most email clients will work, we recommend Outlook Web App (OWA) or Outlook for most AU staff. If you currently use the web interface for Zimbra we suggest you try OWA first. If you currently use Outlook (or another mail client like Thunderbird) we recommend trying Outlook first. You can also read the article below from Micrsosoft for more information.
How to decide whether to use Outlook or Outlook Web App
Connect via the Web Interface - Outlook Web App (OWA)
Office 365 - Outlook Web Access (OWA) Web Access (most web browsers, no configuration required)
Office 365 Quick Reference for Zimbra Users
Installing the Office 365 application suite (Word, Excel, Outlook, Skype for Business, etc.)
Office should already be installed on your AU computer or Virtual Desktop (Citrix), these instructions are for your personal computer(s) only. You get 5 free installations for your personal and AU computers. Please keep at least one of these 5 licenses available for your AU computer, as we will probably need to switch AU computers to these licenses at renewal time.
Do not install these free copies on your AU computer at this time unless directed to do so by IT staff.
Install Office 365 on your personal Windows computer
Install Office 365 on your personal Apple OS X computer
Setting up your Desktop mail client
While you can setup multiple accounts in most mail clients, if you are using a desktop email application (Outlook, Thunderbird, etc) we recommend using one client for Office 365 and another for Zimbra to avoid confusion. For exmaple you could use Outlook for Office 365 and Thunderbird for Zimbra. If you use the Web interface for one or both that is fine.
Outlook for Windows
Outlook 2016 for Mac
Outlook for Mac 2011
Mozilla Thunderbird (Web Page)
Mozilla Thunderbird (PDF)
Mac Mail (Apple OS X) Select "Set up Exchange account access using Mac OS 10.6 Snow Leopard or later"
IMAP/POP/SMTP settings for other mail clients Use 'Exchange Server' if your client supports it. If not use IMAP, not POP, if possible.
Setting up your Mobile Devices with Office 365
While you can setup multiple accounts in some mail apps, if you are using an apps on mobile devices we recommend using one app for Office 365 and another app for Zimbra to avoid confusion. For example you could use the built in client for Zimbra, and the Outlook app for Office 365.
iOS (iPhone/iPad) Select "Set up work or school email accounts that use Office 365"
Android Select "Set up work or school email accounts that use Office 365"
Windows Phone
Blackberry
Nokia (Symbian OS) phone
Windows Mobile 6.5
Other Phones/Tablets
Getting Help (Online Self Help)
Office 365 Frequently Asked Questions (FAQ)
AU Office 365 Training Website
Office 365 Training Manual
Micrsosoft's Office 365 Support Website (This is a great resource)
More documentation can also be found below.
Getting Help (Phone/Email)
If you are unable to find a solution with the options above please contact us.
Other Documentation
Remember you can also check the Office 365 Frequently Asked Questions (FAQ) and Micrsosoft's Office 365 Support Website if you don't find the documentation you are seeking below.
General
Welcome to Outlook on the Web
Office 365 Quick Reference for Zimbra Users
Office 365 Training Manual
Microsoft Outlook client for desktop
Install the Microsoft Outlook desktop client
Outlook 2013 videos and tutorials
Email
Learn about junk email and phishing
Attaching a file in Outlook Web Access
Calendar
Calendar in Outlook on the web for business
Schedule a meeting in Outlook 2013/2016 (includes room booking)
Schedule a meeting in Outlook 2010 (includes room booking)
Contacts
People overview
Searching
Better searches in Outlook
Sharing and Delegation
Share an email folder
Share your calendar
Open and use a shared mailbox in Outlook Web App
Open and use a shared mailbox in Outlook 2013
Open a shared Mail, Calendar, or People folder in Outlook 2016 for Mac
Allow someone else to manage your mail and calendar (Delegation)
Groups
Introduction to Groups in Office 365
Learn About Office 365 Groups
Create a Group in Office 365
Leave or Unsubscribe from a Group
Skype for Business
Please visit our Skype for Business page for more information.
OneDrive for Business
The document for using OneDrive for Business in Citrix coming soon.
Getting Started with OneDrive for Business
Yammer
Yammer Quick Start Guide
Yammer Essentials
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