System Status: green

Current System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
Green
No
Current
Events
To the best of our knowledge all systems are currently available. If an AU system is currently unavailable students, please fill out our online form. Alternatively staff, Please fill out an Incident in Service Now. Or call the IT Help Desk (1-800-788-9041 Ext 6405) during normal working hours to report a problem.

Upcoming System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
No Upcoming System Events

Recent and Cancelled System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
Planned
Outage
OROS, Grades, Library/Research websitesWednesday
March 15, 2023
7:00 AM
Wednesday
March 15, 2023
9:00 AM

IT will be performing server maintenance during this time

Please avoid using the systems named above during the maintenance window. If necessary wait for systems to come back.

Planned
Outage
FHD ServersTuesday
March 14, 2023
9:00 AM
Tuesday
March 14, 2023
12:00 PM
A scheduled outage of several FHD servers (gcap.athabascau.ca, charon.athabascau.ca, and gcap-gsas.athabascau.ca, cnhs-gsas.athabascau.ca, mais-gsas.athabascau.ca, and scis-gsas.athabascau.ca) will occur on March 14 from 9 AM MST for approximately 3 hours.
Planned
Alert
Research and Library systemsThursday
March 9, 2023
7:00 AM
Thursday
March 9, 2023
8:30 AM
IT will be performing maintenance the on premises firewall for the Research and Library systems. There might be a few disruptions to the connectivity to the systems during the maintenance window.
OutageBanner 9 (Finance/HR)Monday
March 6, 2023
9:18 AM
Monday
March 6, 2023
2:50 PM
We are currently investigating this issue. Update: A fix has been implemented
OutageDegreeWorksTuesday
February 28, 2023
12:38 PM
Wednesday
March 1, 2023
1:37 PM
Update 12:51 PM:
A fix has been implemented and we are monitoring the results.

We are currently investigating an issue with DegreeWorks.

OutageDegreeWorksTuesday
February 28, 2023
10:00 AM
Tuesday
February 28, 2023
10:30 AM
We are currently investigating an issue with DegreeWorks.
OutageDegreeWorksMonday
February 27, 2023
4:08 PM
Tuesday
February 28, 2023
8:46 AM
There is currently an issue with DegreeWorks. Users will see a 504 gateway timeout error. IT is aware of the issue and is investigating.

As of: 2023-03-20 12:26:01

Legend of Status Types

The events with the coloured dots will impact the colour of the system status images, as they are current or less than a week away. They are listed in decreasing order of precedence. The other events will not impact the system status images.
StatusDescriptionDetails
RedOutageA system is currently unavailable or experiencing significant issues, or is currently undergoing maintenance that is expected to result in system being unavailable for some or all of the specified window.
YellowIssue/AlertA system is undergoing a significant change, a system is currently experiencing intermittent outages or performance issues, or a system is currently undergoing maintenance that is expected to result in the system experiencing intermittent outages or performance issues during the specified window.
OrangePotential IssueOur automated monitoring has detected potential issues/outages with one or more systems. These issues will not be shown in the recent events list.
BlueUpcoming OutageThere is a planned maintenance outage within the next week.
BlueUpcoming Issue/AlertThere is planned maintenance within the next week.
GreenAll systems availableThere are currently no known issues or outages.
Cancelled EventPlanned upcoming/current event that was cancelled.
Non-Current OutageRecent outage or an upcoming planned maintenance outage that is still more than a week away.
Non-Current Issue/AlertRecent issue/alert or upcoming planned maintenance that is still more than a week away.
Recent CancelledRecent event that was cancelled.

Computing Services - Last Updated