System Status: green

Current System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
Green
No
Current
Events
To the best of our knowledge all systems are currently available. If an AU system is currently unavailable you can fill out our online form or call the CS IT Help Desk (1-800-788-9041 Ext 6405) during normal working hours to report a problem.

Upcoming System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
No Upcoming System Events

Recent and Cancelled System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
Planned
Outage
Landing, Moodle archive, and CVU-UVC maintenanceTuesday
December 12, 2017
8:00 PM
Wednesday
December 13, 2017
2:00 AM

We are performing maintenance work on the servers for the Landing, Moodle archive, and CVU-UVC sign in. Corresponding test systems may also be updated during the same time window.

We are migrating of all these services to our VMware infrastructure.

Please refrain from accessing any of these systems during the maintenance period.

AlertMultiple network services - Newton, Banner, Citrix and possibly othersMonday
December 11, 2017
9:35 AM
Monday
December 11, 2017
10:24 AM
We are currently experiencing issues that affect these AU system(s). We are investigating this problem. This page will be updated when additional information is available.
Planned
Outage
OROS and BannerSunday
December 3, 2017
7:00 AM
Sunday
December 3, 2017
10:45 AM
UPDATE: the maintenance has been completed and services are available as of 10:45 MST.

The following services will be unavailable due to system maintenance from Sunday Dec 3 at 07:00 AM to 4:00 PM Mountain Time.
OROS (Office of the Registrar Online System) including
- viewing electronic letters and grades
- creating transcript requests
- viewing of transfer credit and/or admission status
- change programs (graduate and undergraduate)
- course extensions and withdrawals
- course registrations
- exam requests
Faculty of Business PCI and MBA payment portals
Conference registration sites that take payment
Banner including HR/Finance portal, Travel & Expense, and Workflow
Cognos TM1 budget planning

Current access and study in active online courses are not impacted by the service blackout.

The Banner upgrade is necessary to apply critical patches to address potentially serious issues that were discovered after the previous patches were applied. We must apply these new patches as soon as possible in order to ensure that this core system continues to function correctly. We sincerely apologize for the short notice and the disruption that this critical maintenance will cause.

Please refrain from using these systems during the maintenance window.

OutageMyAU, Moodle, OROSMonday
November 27, 2017
6:00 PM
Monday
November 27, 2017
7:30 PM
Update: these systems are available as of 19:30 MST

We are currently experiencing issues that affect these AU system(s). We are investigating this problem. This page will be updated when additional information is available.

Planned
Outage
OROS and BannerSunday
November 26, 2017
7:00 AM
Sunday
November 26, 2017
2:00 PM
UPDATE: all systems are available as of 14:00

The following services will be unavailable due to system maintenance from Sunday Nov 26 at 07:00 AM to 3:00 PM Mountain Time.
OROS (Office of the Registrar Online System) including
- viewing electronic letters and grades
- creating transcript requests
- viewing of transfer credit and/or admission status
- change programs (graduate and undergraduate)
- course extensions and withdrawals
- course registrations
- exam requests
Faculty of Business PCI and MBA payment portals
Conference registration sites that take payment
Banner

Current access and study in active online courses are not impacted by the service blackout.

The Banner upgrade is necessary to ensure we can run the necessary financial forms and processes for students and staff. Please refrain from using these systems during the maintenance window.


As of: 2017-12-13 03:50:11

Legend of Status Types

The events with the coloured dots will impact the colour of the system status images, as they are current or less than a week away. They are listed in decreasing order of precedence. The other events will not impact the system status images.
StatusDescriptionDetails
RedOutageA system is currently unavailable or experiencing significant issues, or is currently undergoing maintenance that is expected to result in system being unavailable for some or all of the specified window.
YellowIssue/AlertA system is undergoing a significant change, a system is currently experiencing intermittent outages or performance issues, or a system is currently undergoing maintenance that is expected to result in the system experiencing intermittent outages or performance issues during the specified window.
OrangePotential IssueOur automated monitoring has detected potential issues/outages with one or more systems. These issues will not be shown in the recent events list.
BlueUpcoming OutageThere is a planned maintenance outage within the next week.
BlueUpcoming Issue/AlertThere is planned maintenance within the next week.
GreenAll systems availableThere are currently no known issues or outages.
Cancelled EventPlanned upcoming/current event that was cancelled.
Non-Current OutageRecent outage or an upcoming planned maintenance outage that is still more than a week away.
Non-Current Issue/AlertRecent issue/alert or upcoming planned maintenance that is still more than a week away.
Recent CancelledRecent event that was cancelled.

Computing Services - Last Updated