System Status: green

Current System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
Green
No
Current
Events
To the best of our knowledge all systems are currently available. If an AU system is currently unavailable students, please fill out our online form. Alternatively staff, Please fill out an Incident in Service Now. Or call the IT Help Desk (1-800-788-9041 Ext 6405) during normal working hours to report a problem.

Upcoming System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
No Upcoming System Events

Recent and Cancelled System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
Planned
Alert
Internet connectivity - Athabasca Main CampusWednesday
February 1, 2023
7:30 AM
Wednesday
February 1, 2023
8:00 AM
We will be doing maintenance on the Athabasca Main Campus routers, staff working here may lose Internet connectivity during this maintenance window.
OutageInternet (wired) access at Athabasca Main CampusMonday
January 23, 2023
8:10 AM
Monday
January 23, 2023
1:36 PM
Internet (wired) access is unavailable at the Athabasca Main Campus. Wireless internet may still be available. IT is aware of the issue and is investigating. Sorry for any inconvenience.
OutageBanner HR/Finance PortalMonday
January 16, 2023
8:51 AM
Monday
January 16, 2023
9:36 AM
Staff trying to login to the HR/Finance Portal may see a CAS validation error and then they are logged out. AU IT is investigating this issue. Please try again later.
OutageBanner HR/Finance PortalThursday
January 12, 2023
8:33 AM
Thursday
January 12, 2023
9:07 AM
Users are currently experiencing a 504 gateway time out error when trying to access the HR/Finance portal. AU IT is aware of the issue and is working towards a solution. Sorry for any inconvenience.

As of: 2023-02-01 11:28:17

Legend of Status Types

The events with the coloured dots will impact the colour of the system status images, as they are current or less than a week away. They are listed in decreasing order of precedence. The other events will not impact the system status images.
StatusDescriptionDetails
RedOutageA system is currently unavailable or experiencing significant issues, or is currently undergoing maintenance that is expected to result in system being unavailable for some or all of the specified window.
YellowIssue/AlertA system is undergoing a significant change, a system is currently experiencing intermittent outages or performance issues, or a system is currently undergoing maintenance that is expected to result in the system experiencing intermittent outages or performance issues during the specified window.
OrangePotential IssueOur automated monitoring has detected potential issues/outages with one or more systems. These issues will not be shown in the recent events list.
BlueUpcoming OutageThere is a planned maintenance outage within the next week.
BlueUpcoming Issue/AlertThere is planned maintenance within the next week.
GreenAll systems availableThere are currently no known issues or outages.
Cancelled EventPlanned upcoming/current event that was cancelled.
Non-Current OutageRecent outage or an upcoming planned maintenance outage that is still more than a week away.
Non-Current Issue/AlertRecent issue/alert or upcoming planned maintenance that is still more than a week away.
Recent CancelledRecent event that was cancelled.

Computing Services - Last Updated