System Status: green

Current System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
Green
No
Current
Events
To the best of our knowledge all systems are currently available. If an AU system is currently unavailable students, please fill out our online form. Alternatively staff, Please fill out an Incident in Service Now. Or call the IT Help Desk (1-800-788-9041 Ext 6405) during normal working hours to report a problem.

Upcoming System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
No Upcoming System Events

Recent and Cancelled System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
AlertOffice 365 - Student emailsThursday
June 16, 2022
11:40 AM
Wednesday
June 22, 2022
12:46 PM
There are currently issues affecting students' ability to activate their student email accounts. AU IT is aware of the issue and are working towards a resolution. Sorry for any inconvenience.
OutageTranscript RequestsThursday
June 2, 2022
11:14 AM
Friday
June 3, 2022
1:00 PM
There is currently an issue with transcript requests through MyAU. AU IT is aware of the issue and is troubleshooting. Transcript requests can also be submitted by filling out a PDF form (https://www.athabascau.ca/registrar/_documents/transcript-request.pdf)
OutageBanner FinanceThursday
June 2, 2022
2:48 PM
Thursday
June 2, 2022
4:00 PM
There is an outage with Banner 9 (Finance) at the moment. Users may see a refused connection error message. AU IT is aware of the situation and is troubleshooting. Sorry for any inconvenience.
OutageMyAUWednesday
June 1, 2022
3:39 PM
Wednesday
June 1, 2022
5:06 PM
There is currently an issue affecting MyAU that is affecting the functionality of MyAU. AU IT is aware and is troubleshooting. Sorry for any inconvenience.
OutageOffice of the Registrar Online Services (OROS)Wednesday
June 1, 2022
3:32 PM
Wednesday
June 1, 2022
5:06 PM
There is currently an outage for Office of the Registrar Online Services (OROS). AU IT is aware and is troubleshooting. Sorry for any inconvenience.

As of: 2022-06-26 19:53:29

Legend of Status Types

The events with the coloured dots will impact the colour of the system status images, as they are current or less than a week away. They are listed in decreasing order of precedence. The other events will not impact the system status images.
StatusDescriptionDetails
RedOutageA system is currently unavailable or experiencing significant issues, or is currently undergoing maintenance that is expected to result in system being unavailable for some or all of the specified window.
YellowIssue/AlertA system is undergoing a significant change, a system is currently experiencing intermittent outages or performance issues, or a system is currently undergoing maintenance that is expected to result in the system experiencing intermittent outages or performance issues during the specified window.
OrangePotential IssueOur automated monitoring has detected potential issues/outages with one or more systems. These issues will not be shown in the recent events list.
BlueUpcoming OutageThere is a planned maintenance outage within the next week.
BlueUpcoming Issue/AlertThere is planned maintenance within the next week.
GreenAll systems availableThere are currently no known issues or outages.
Cancelled EventPlanned upcoming/current event that was cancelled.
Non-Current OutageRecent outage or an upcoming planned maintenance outage that is still more than a week away.
Non-Current Issue/AlertRecent issue/alert or upcoming planned maintenance that is still more than a week away.
Recent CancelledRecent event that was cancelled.

Computing Services - Last Updated