Investigating - The Scholarly Article Search on the Library home page which is essential for various article searches is currently experiencing a partial outage. Staff are actively working to troubleshoot and repair the issue.
For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.
Mar 18, 2024 - 10:52 MDT
Banner Student which is essential for financial transactions such as registrations, withdrawals, exam requests, etc. is scheduled to undergo planned maintenance on March 31, 2024 on 8:00 PM (MST). We anticipate this maintenance to take approximately 21 hours.
For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience as we work to improve Athabasca University. Posted on
Mar 07, 2024 - 09:00 MST
Resolved -
This incident has been resolved.
Mar 18, 16:25 MDT
Investigating -
Chrome River which is used for expense management is currently experiencing a major outage. Staff are actively working to troubleshoot and repair the issue.
For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.
Mar 18, 13:18 MDT
Completed -
The scheduled maintenance has been completed.
Mar 13, 01:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 22:00 MDT
Scheduled -
The Library catalogue, DISCOVER, databases, eBooks and subscription resources including articles in the Digital Reading Room (DRR) which is essential for various research activities is scheduled to undergo planned maintenance on March 12 at 10pm (MT). We anticipate this maintenance to take approximately 3 hours.
For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience as we work to improve Athabasca University.
Mar 6, 10:10 MST
Resolved -
This incident has been resolved.
Mar 7, 16:52 MST
Update -
We are continuing to investigate this issue.
Mar 7, 16:51 MST
Investigating -
The MyCourses channel in MyAU which is essential for checking grades and accessing course materials is currently experiencing a major outage. Staff are actively working to troubleshoot and repair the issue. It is still possible to access your course materials by either navigating to Moodle or Brightspace directly.
For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.
Mar 7, 16:47 MST