System Status: blue

Current System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
Green
No
Current
Events
To the best of our knowledge all systems are currently available. If an AU system is currently unavailable you can fill out our online form or call the CS IT Help Desk (1-800-788-9041 Ext 6405) during normal working hours to report a problem.

Upcoming System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
Blue
Planned
Outage
OROS Exam Request Form, CAS login (students affected)Friday
January 20, 2017
4:30 PM
Tuesday
January 24, 2017
8:30 AM

Outage Notice for OROS Exam Request form/CAS login

The Online Examination Request form will be unavailable from 4:30 pm January 20th to 8:30 am January 24th for a scheduled system upgrade. Please visit the form again on January 24th to submit your request. We apologize for the inconvenience.

Blue
Planned
Outage
GreyMatter login page - Outage Notice for Faculty of Science and Technology (students affected)Friday
January 20, 2017
4:30 PM
Tuesday
January 24, 2017
8:30 AM

GreyMatter login page - Outage Notice for Faculty of Science and Technology

The Faculty of Science and Technology Student Success Centre Online Contact form will be unavailable from 4:30 pm January 20th to 8:30 am January 24th for a scheduled system upgrade. For service during regular business hours please call 1-855-362-2870 or visit the form again on January 24th to submit your request. We apologize for the inconvenience.

Blue
Planned
Outage
Greymatter login page for Faculty of Business (students affected)Friday
January 20, 2017
4:30 PM
Tuesday
January 24, 2017
8:30 AM

GreyMatter login page - Outage Notice for Faculty of Business

The Faculty of Business Student Support Centre Online Contact form will be unavailable from 4:30 pm January 20th to 8:30 am January 24th for a scheduled system upgrade. For service during regular business hours please call 1-800-468-6531 or visit the form again on January 24th to submit your request. We apologize for the inconvenience.

Blue
Planned
Outage
GreyMatter login page - Outage Notice for Information Centre (students affected)Friday
January 20, 2017
4:30 PM
Tuesday
January 24, 2017
8:30 AM

GreyMatter login page - Outage Notice for Information Centre

The Information Centre Online Contact form will be unavailable from 4:30 pm January 20th to 8:30 am January 24th for a scheduled system upgrade. For service during regular business hours please call 1-800-788-9041 or visit the form again on January 24th to submit your request. We apologize for the inconvenience.

Recent and Cancelled System Events:

StatusTypeService(s)Start TimeEnd TimeDetails
Planned
Alert
Intermitent Network issues due to switch upgradeWednesday
January 18, 2017
11:11 AM
Wednesday
January 18, 2017
12:59 PM
We are currently experiencing issues that affect these AU system(s).
AlertNew Student logging inTuesday
January 10, 2017
2:15 PM
Friday
January 13, 2017
2:15 PM
We are currently experiencing issues that affect these AU system(s). New students who have just enrolled may not be able to login to MyAU.

The printable, fax in form for course registration is available here

Please note that the forms must be received no later than midnight MST tonight, January 10, 2017, for a February 1 start date.

We are investigating this problem. This page will be updated when additional information is available.

Outagewifi servicesFriday
January 13, 2017
8:30 AM
Friday
January 13, 2017
9:30 AM
We are currently experiencing issues that affect these AU system(s). We are investigating this problem. This page will be updated when additional information is available.
Outagelive stream issuesWednesday
January 11, 2017
10:08 AM
Wednesday
January 11, 2017
10:18 AM
http://webcast.fmav.ca/au2017president/

is currently not working. This link was provided to AU staff to use onsite to view the installation ceremony. It does appear to work for certain mobile device types. The issue has been escalated to the vendor.

Please do not use the link that was provided to the public if you are at an AU site, as it will overload our internet connection.

AlertVirtual Desktop/CitrixMonday
January 9, 2017
1:30 PM
Monday
January 9, 2017
4:00 PM
We are currently experiencing issues that affect these AU system(s). We are investigating this problem. This page will be updated when additional information is available.

Please do not close, shutdown, restart your Citrix session as you may not be able to get back into it.


As of: 2017-01-20 09:09:57

Legend of Status Types

The events with the coloured dots will impact the colour of the system status images, as they are current or less than a week away. They are listed in decreasing order of precedence. The other events will not impact the system status images.
StatusDescriptionDetails
RedOutageA system is currently unavailable or experiencing significant issues, or is currently undergoing maintenance that is expected to result in system being unavailable for some or all of the specified window.
YellowIssue/AlertA system is undergoing a significant change, a system is currently experiencing intermittent outages or performance issues, or a system is currently undergoing maintenance that is expected to result in the system experiencing intermittent outages or performance issues during the specified window.
OrangePotential IssueOur automated monitoring has detected potential issues/outages with one or more systems. These issues will not be shown in the recent events list.
BlueUpcoming OutageThere is a planned maintenance outage within the next week.
BlueUpcoming Issue/AlertThere is planned maintenance within the next week.
GreenAll systems availableThere are currently no known issues or outages.
Cancelled EventPlanned upcoming/current event that was cancelled.
Non-Current OutageRecent outage or an upcoming planned maintenance outage that is still more than a week away.
Non-Current Issue/AlertRecent issue/alert or upcoming planned maintenance that is still more than a week away.
Recent CancelledRecent event that was cancelled.

Computing Services - Last Updated