Current System Events:
| Status | Type | Service(s) | Start Time | End Time | Details | |
|---|---|---|---|---|---|---|
 | No Current Events | To the best of our knowledge all systems are currently available. If an AU system is currently unavailable students, please fill out our online form. Alternatively staff, Please fill out an Incident in Service Now. Or call the IT Help Desk (1-800-788-9041 Ext 6405) during normal working hours to report a problem. | ||||
Upcoming System Events:
| Status | Type | Service(s) | Start Time | End Time | Details |
|---|---|---|---|---|---|
| No Upcoming System Events | |||||
Recent and Cancelled System Events:
| Status | Type | Service(s) | Start Time | End Time | Details |
|---|---|---|---|---|---|
| Planned Outage | OROS, Grades, Library/Research websites | Wednesday March 15, 2023 7:00 AM | Wednesday March 15, 2023 9:00 AM | IT will be performing server maintenance during this time
Please avoid using the systems named above during the maintenance window. If necessary wait for systems to come back. | |
| Planned Outage | FHD Servers | Tuesday March 14, 2023 9:00 AM | Tuesday March 14, 2023 12:00 PM | A scheduled outage of several FHD servers (gcap.athabascau.ca, charon.athabascau.ca, and gcap-gsas.athabascau.ca, cnhs-gsas.athabascau.ca, mais-gsas.athabascau.ca, and scis-gsas.athabascau.ca) will occur on March 14 from 9 AM MST for approximately 3 hours. | |
| Planned Alert | Research and Library systems | Thursday March 9, 2023 7:00 AM | Thursday March 9, 2023 8:30 AM | IT will be performing maintenance the on premises firewall for the Research and Library systems. There might be a few disruptions to the connectivity to the systems during the maintenance window. | |
| Outage | Banner 9 (Finance/HR) | Monday March 6, 2023 9:18 AM | Monday March 6, 2023 2:50 PM | We are currently investigating this issue. Update: A fix has been implemented | |
| Outage | DegreeWorks | Tuesday February 28, 2023 12:38 PM | Wednesday March 1, 2023 1:37 PM | Update 12:51 PM: A fix has been implemented and we are monitoring the results. We are currently investigating an issue with DegreeWorks. | |
| Outage | DegreeWorks | Tuesday February 28, 2023 10:00 AM | Tuesday February 28, 2023 10:30 AM | We are currently investigating an issue with DegreeWorks. | |
| Outage | DegreeWorks | Monday February 27, 2023 4:08 PM | Tuesday February 28, 2023 8:46 AM | There is currently an issue with DegreeWorks. Users will see a 504 gateway timeout error. IT is aware of the issue and is investigating. |
As of: 2023-03-20 12:26:01
Legend of Status Types
The events with the coloured dots will impact the colour of the system status images, as they are current or less than a week away. They are listed in decreasing order of precedence. The other events will not impact the system status images.| Status | Description | Details |
|---|---|---|
 | Outage | A system is currently unavailable or experiencing significant issues, or is currently undergoing maintenance that is expected to result in system being unavailable for some or all of the specified window. |
 | Issue/Alert | A system is undergoing a significant change, a system is currently experiencing intermittent outages or performance issues, or a system is currently undergoing maintenance that is expected to result in the system experiencing intermittent outages or performance issues during the specified window. |
 | Potential Issue | Our automated monitoring has detected potential issues/outages with one or more systems. These issues will not be shown in the recent events list. |
 | Upcoming Outage | There is a planned maintenance outage within the next week. |
| Upcoming Issue/Alert | There is planned maintenance within the next week. |
| All systems available | There are currently no known issues or outages. |
| Cancelled Event | Planned upcoming/current event that was cancelled. | |
| Non-Current Outage | Recent outage or an upcoming planned maintenance outage that is still more than a week away. | |
| Non-Current Issue/Alert | Recent issue/alert or upcoming planned maintenance that is still more than a week away. | |
| Recent Cancelled | Recent event that was cancelled. |
Computing Services - Last Updated
