Current System Events:
| Status | Type | Service(s) | Start Time | End Time | Details |
|---|---|---|---|---|---|
 | Alert | T2202A forms | Sunday February 28, 2021 12:01 AM | TBD | Some students are reporting Connection timed out errors whilst attempting to access their T2202A forms.
Please try clearing your browser cache and try again otherwise please try this link T2202A. If you are not authenticated to MyAU or Moodle you may be prompted to login. |
| If you are experiencing problems with a service listed above please do not contact the Help Desk at this time. Instead, please refer back to this web page for updates. You can press the reload/refresh button found in your web browser, or press the 'F5' key on your keyboard to ensure you have the most recent information. If you continue to experience problems after this issue has been resolved, or if an AU system not listed above is currently unavailable, students, please fill out our online form. Alternatively staff, Please fill out an Incident in Service Now. Or call the IT Help Desk (1-800-788-9041 Ext 6405) during normal working hours to report a problem. | |||||
Upcoming System Events:
| Status | Type | Service(s) | Start Time | End Time | Details |
|---|---|---|---|---|---|
| No Upcoming System Events | |||||
Recent and Cancelled System Events:
| Status | Type | Service(s) | Start Time | End Time | Details |
|---|---|---|---|---|---|
| Alert | Automatic Email signatures (Outlook Web Access) are intermittently disappearing then reappearing | Wednesday April 21, 2021 8:30 AM | Wednesday April 28, 2021 11:30 AM | We are currently experiencing issues that affect these AU system(s). We are investigating this problem. This page will be updated when additional information is available. | |
| Alert | Banner 9 | Thursday April 22, 2021 4:15 PM | Friday April 23, 2021 12:00 AM | We are currently experiencing issues that affect these AU system(s). We are investigating this problem. This page will be updated when additional information is available. | |
| Planned Alert | Internet at AU Campus - Athabasca | Sunday April 18, 2021 7:00 AM | Sunday April 18, 2021 7:30 AM | The primary internet provider for the AU Campus in Athabasca will be performing maintenance and as such the campus will be using the slower backup internet connection. During this window some systems/services may have a slower response time. | |
| Outage | Test Databases | Friday April 16, 2021 9:27 AM | Friday April 16, 2021 10:30 AM | Currently the following test databases are unavailable TRNG, DEVL, LUMTEST, QA1, CONV, PLAYPEN. We are working on a solution and will update the system status when resolved or we have more information. |
As of: 2021-05-07 03:34:08
Legend of Status Types
The events with the coloured dots will impact the colour of the system status images, as they are current or less than a week away. They are listed in decreasing order of precedence. The other events will not impact the system status images.| Status | Description | Details |
|---|---|---|
 | Outage | A system is currently unavailable or experiencing significant issues, or is currently undergoing maintenance that is expected to result in system being unavailable for some or all of the specified window. |
| Issue/Alert | A system is undergoing a significant change, a system is currently experiencing intermittent outages or performance issues, or a system is currently undergoing maintenance that is expected to result in the system experiencing intermittent outages or performance issues during the specified window. |
 | Potential Issue | Our automated monitoring has detected potential issues/outages with one or more systems. These issues will not be shown in the recent events list. |
 | Upcoming Outage | There is a planned maintenance outage within the next week. |
| Upcoming Issue/Alert | There is planned maintenance within the next week. |
 | All systems available | There are currently no known issues or outages. |
| Cancelled Event | Planned upcoming/current event that was cancelled. | |
| Non-Current Outage | Recent outage or an upcoming planned maintenance outage that is still more than a week away. | |
| Non-Current Issue/Alert | Recent issue/alert or upcoming planned maintenance that is still more than a week away. | |
| Recent Cancelled | Recent event that was cancelled. |
Computing Services - Last Updated
