Current System Events:
| Status | Type | Service(s) | Start Time | End Time | Details | |
|---|---|---|---|---|---|---|
 | No Current Events | To the best of our knowledge all systems are currently available. If an AU system is currently unavailable you can fill out our online form or call the CS IT Help Desk (1-800-788-9041 Ext 6405) during normal working hours to report a problem. | ||||
Upcoming System Events:
| Status | Type | Service(s) | Start Time | End Time | Details |
|---|---|---|---|---|---|
| No Upcoming System Events | |||||
Recent and Cancelled System Events:
| Status | Type | Service(s) | Start Time | End Time | Details |
|---|---|---|---|---|---|
| Unplanned Cancelled | MyAU / OROS | Tuesday May 15, 2012 2:26 PM | TBD | We are currently experiencing issues that affect these AU system(s). We are investigating this problem. This page will be updated when additional information is available. | |
| Planned Outage | Telephone and voicemail service at AU Edmonton and AU St. Albert | Saturday May 12, 2012 12:00 PM | Saturday May 12, 2012 6:00 PM | What will be affected? Access to telephone and voicemail services at AU Edmonton and AU St. Albert will be intermittently unavailable during this period. The contractor performing the work estimates that there will be two periods of downtime, each lasting about 30 minutes. During the periods of downtime, inbound and outbound telephone calls will not go through including calls to 911, and voicemail messages will not be able to be left or retrieved. Calls to the main toll free number will still go through normally, and voicemail service for the Telax call centre system will not be affected. Phone and voicemail services at AU Calgary and AU Athabasca will not be affected. When will it happen? The service interruption will occur between 12:00pm and 6:00pm on Saturday May 12, 2012. What do you need to do? Please do not use the AU Edmonton and AU St. Albert telephone and voicemail systems between 12:00pm and 6:00pm on May 12. If you are in either of these offices, please ensure that you have a cell phone to call 911 in the event of an emergency. |
As of: 2012-05-16 18:33:40
Legend of Status Types
The events with the coloured dots will impact the colour of the system status images, as they are current or less than a week away. They are listed in decreasing order of precedence. The other events will not impact the system status images.| Status | Description | Details |
|---|---|---|
 | Outage | A system is currently unavailable or experiencing significant issues, or is currently undergoing maintenance that is expected to result in system being unavailable for some or all of the specified window. |
 | Issue/Alert | A system is undergoing a significant change, a system is currently experiencing intermittent outages or performance issues, or a system is currently undergoing maintenance that is expected to result in the system experiencing intermittent outages or performance issues during the specified window. |
 | Potential Issue | Our automated monitoring has detected potential issues/outages with one or more systems. These issues will not be shown in the recent events list. |
 | Upcoming Outage | There is a planned maintenance outage within the next week. |
| Upcoming Issue/Alert | There is planned maintenance within the next week. |
| All systems available | There are currently no known issues or outages. |
| Cancelled Event | Planned upcoming/current event that was cancelled. | |
| Non-Current Outage | Recent outage or an upcoming planned maintenance outage that is still more than a week away. | |
| Non-Current Issue/Alert | Recent issue/alert or upcoming planned maintenance that is still more than a week away. | |
| Recent Cancelled | Recent event that was cancelled. |
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